Have you had any technical problems on the site?
May 8, 2000
| On your page http://www.elements.nb.ca/multim/makah/makah.htm
you say we can get Real Audio free but when we click on your icon
it brings us to the Real Audio page to BUY the software at $29.99(USF). Please let me know how to get the free software.
June 18, 1999
|There appears to be a problem on this
page of your site.
On your page http://www.elements.nb.ca/theme/wildlife/jane/jane.htm
when you click on your link to the Bat Conservation of Canada http://www.cansaver.ca/bats/canada/htm you get the error: Domain name lookup failed (may be a transient error) ... Broken link
Elements notes: Please be advised that the site we were linking to seems to be now non-existant, therefore it has been replaced with a working link.
|Your offer of a free download of
Realplayer resulted in a totally blank screen. I have found out that your audio
files are designed for an application that can only be used with Windows95/NP/98.
What about the rest of us poorer people who still browse the network with
Windows 3.1? Your site is excellent but with Windows 3.1 we cannot take advantage of
your audio clips. It is interesting that you would assume everyone is running
"95" or up.
Elements replied: We have had a number of messages from readers concerning our real audio interviews to date. The big problem seems to be that many readers do not understand that you need a separate piece of software to listen to the audio. When you visit the Real player site, you must look for the correct version of free Real Player for your operating system. Almost all operating systems are supported, from Windows 3.1 to server side Unix. All you have to do after downloading the right software is follow the installation instructions and then surf the net looking for real audio clips. The software that we point to with the link is widespread and as close to a standard as can be found on the Internet; it will work on many sites, not just Elements.
If you have any difficulty with the audio interviews, or any other technical problems, please still feel free to contact us at email@example.com
February 18, 1998
can't get email to work anywhere on the elements site. I tried most of them again
tonight. The screen comes up but when I hit 'send' it says that URL doesn't exist.
Have you received any other mail from the site? I notice NBEN mail goes to NBEN@nbnet.nb.ca while Elements mail goes to firstname.lastname@example.org could that be the difference? But then this
message goes to web.net?
Elements replied: Thank you for your suggestions. All of our interactive areas should now have appropriate email address assigned to each. We have taken your other comments into consideration as well! Thanks!